Last month, we issued an errata document for the multiple quality issues experienced with our recent Dark Horse HeroClix Hellboy & the B.P.R.D. Action Pack. In this document we also stated that an “absolute” solution was forthcoming.
With that said, we have implemented the following replacement policy:
- Any purchaser of the Hellboy & the B.P.R.D. Action Pack is encouraged to return the defective Johann Kraus piece to WizKids at the appropriate addresses listed below. Returns should include the complete Johann Kraus miniature along with accompanying monster card. Please be sure to include your return shipping address.
- WizKids will send to you, through your return address, a corrected Johann Kraus figure and monster card.
- As a token of our appreciation for your continued support, WizKids will also include an exclusive new HorrorClix ticking clock card as well as a brand-new HeroClix battlefield condition card.
Go to the WizKids site for details about how and where to mail in your defective figure.
I’d be very curious to see what the new Ticking Clock and battlefield condition cards are!